User Stories: Karl D. Susman










In this series, we invite users to share their stories and experiences with the Gone! app. Have a story to share? Email us at

Karl Susman

Location: Los Angeles, California

Favorite items sold: I have told many things in just the first few weeks of using Gone!.  I’ve sold a Go-Pro, a DropCam, even a few items that I purchased through Kickstarter! I’m glad to have a quick and simple way to unload some of this stuff.

How would you describe yourself? I would describe myself as an Insurance Professional with a cutting edge Tech habit. During the day I’m busy educating and offering different insurance products to our clients and prospective clients.  After hours, I’m running to CES in Las Vegas, writing for a local newspaper’s Tech column (when there was a physical paper) and investing in over 100 items on Kickstarter.

My time is valuable, so for me to be able to snap a few pictures and get some money in my bank account is golden.  

What do you consider your greatest achievement? I was married younger than most.  The odds were I would have not had a happy marriage.  After almost 22 years now I’m the happiest husband and father I know!

Why do you like Gone? I like Gone because it combines several avenues that I’ve been using to sell old gadgets that I have.

I used to use Ebay, and do on occasion, however I’ve found that it takes a ton of time to take photos, write up a detailed description, wait for bids to come in, answer questions, and then even after an auction is over, you have to cross your fingers that the buyer pays.  If the buyer doesn’t pay you’re back to square one.  With Gone, the process is so simple, and I know the amount of money I’m offered is the amount of money I will get.

Fun Facts about your experience:  As much as I love the insurance industry, and believe it or not, I do LOVE the industry, I’ve always had a soft spot for all things Tech.  I’ve written a Tech column for a local newspaper, started a company that offered an app in both the Apple Apps store and Google Play store, taught insurance continuing education, and have the best wife and kids anyone could ask for.

What’s the story behind one of the items you sold? One of the items I sold was a product I had backed on Kickstarter.  I thought to myself, no way I will ever unload this.  I had backed it over a year ago, and by the time the device came out, it was outdated.  I get it – that can happen and I hold no hard feelings about it with the project creator, however I had no use for it.  Wouldn’t you know it, Gone bought it from me!  Wahoo!

Which living person do you most admire? Hard to pick one person, so I’ll go with one of my favorites. I admire Tim Cook.  Why?  Talk about somebody that had to start from a deficit and work his way up.  Not only did he have to follow in the footsteps of Steve Jobs, which lets face it, nobody can really do, he had everybody betting against him.  Financial analytics said without Jobs the company would flounder.  The stock is higher than ever before.  People said Tim due to his “sexual preference” was putting himself on the fringe of what is OK for a CEO of a major company.  He had the deck stacked against him and look where he and the company is now!

What is the trait you most admire in others? This is easy.  I admire people who can be genuinely happy for other people’s success.  I’m one of those people. 🙂  When people I care about succeed, I am truly happy FOR them.

What is your most treasured possession? My kids.  Cliche and true.

Who is your favorite hero of fiction? Luke Skywalker (no snickering)

What is your motto? Share Life, stay connected.

What do you do for work? I’m an insurance agent

What do you do for fun?  Travel and try out new electronic gadgets!

How would you like to be remembered? As long as I’m remembered, I’m happy.

Karl SusmanAbout the Author: Karl D. Susman is an insurance agent in Los Angeles, California. Tweet him at @lifeagentrocks

Jenny at Gone

Jenny is Communications Director at Gone! follow her on twitter at @jennifertch

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